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Frequently Asked Questions

At present, our shipping services exclusively cover domestic locations; international deliveries remain unavailable.
Deliveries within NCR typically take 3-5 days, while deliveries outside NCR may take 5-7 days.
No. While consumers have the right to choose and make a canvass of prices, once a sale in done and the product has no defect, one cannot return the goods nor ask for a refund
Consumers are entitled to either an exchange or refund, as long as there is a defect in the quality of goods or imperfection in the service.
No. The prohibition covers only hidden defects, shoddy goods or imperfect service.
No, the prohibition is not an excuse for the consumer to return the goods because of a change of mind.
The customer should report the defective product right away to HBR Customer Care

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Here at HBR, our unwavering commitment revolves around delivering premium-quality goods at a remarkable value, with a steadfast dedication to empower our members with an exciting rewards system, and a business that’s future ready.